Any customer purchasing goods online will have 10 days from the date of delivery to cancel their item. Customers will also have an additional 10 days from this point to return the unworn item back to office. When returning, please note your intention to exercise your rights under the Consumer Contract Regulations. Standard delivery costs will be refunded if office are informed of your intent to return within 10 days of delivery, and then sent back to office within the next 10 days from this point.

Kumkum Store will inspect merchandise sent back for a refund and reserves the right to reject returns. Once the return has been processed, you will receive a return email confirmation. Depending on the credit card company, it may take an additional 3-10 business days after the credit is applied for it to post.

NOTE: For your protection, we suggest sending your return via insured parcel post or other traceable method. Shipping fees are not refundable and return shipping charges must be paid by customer..